The head of Britain's air traffic control provider NATS has ruled out a cyber attack as the cause of Tuesday's system failure, which grounded more than a thousand flights across the country.
NATS chief executive Martin Rolfe told the BBC on Wednesday morning that a full investigation would be carried out into the flight processing system malfunction, which was detected shortly before two o'clock on Tuesday afternoon and took more than five hours to resolve.
Airlines including Ryanair and Wizz Air have demanded urgent reform, with Ryanair's chief operating officer calling on the NATS boss to resign.
John Bevir reports from Bristol.
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John Bevir in Bristol says the disruption has left passengers stranded across Europe, with many now asking whether Britain's air traffic control system has a dangerous single point of failure.
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John Bevir in Bristol says airports and airlines are united in pointing the finger at NATS, with none willing to speak publicly in the provider's defence.
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