Passengers reported 'chaos' at London's Heathrow Airport on Thursday after flights were cancelled at short notice. Bosses at the UK's busiest airport asked airlines to trim their morning schedules - after realising more travellers were expected to arrive than staffing levels could serve. Laura Makin-Isherwood reports.
IN:
OUT: Laura Makin-Isherwood, London
DUR: 0:55
http://www.fsnradionews.com/feeds/0630heathrowcancellations-lmi-generic.mp3