Thousands of civilians trapped in Falluja as "human shields"

Hundreds of families still trapped in Falluja, Iraq are being used as
human shields by ISIS militants, according to the United Nations
Refugee agency.

Falluja is one of two remaining strongholds held by ISIS, and renewed
tensions with Iraqi forces have escalated in the last week.

Mimi Chiahemen reports from the United Nations headquarters in New York.

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